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Omda Emergency offers a complete suite of systems that streamline workflows and resource allocation under extreme time pressure. This unique software portfolio ensures a safe and robust emergency response by supporting emergency call centre operators, dispatchers, first responders and casualty clinic staff. It also enables seamless sharing of critical patient information to emergency room doctors. With advanced analytics solutions, emergency organisations can leverage best-practice event simulation to model resourcing and operational changes, ensuring informed decision-making when planning ahead.

(On the 27th of September 2023, CSAM Public Safety renamed the company to Omda Emergency).

Intrado is a global leader in emergency communication services and solutions. We are driven by a relentless commitment to help our customers save lives, protect communities, and create the optimal conditions for a positive outcome to any emergency response situation.

RapidSOS is an intelligent safety company that harnesses artificial and human intelligence to fuse life-saving data from 540M+ connected devices, apps, and sensors from 200+ global technology companies to over 16,000 field responder agencies. Whether there’s an unsafe moment or an emergency, RapidSOS Ready devices, vehicles, homes, or buildings deliver essential data to the right place when it matters most. Learn more at www.rapidsos.com.

From the center to the edge, Huawei’s Information and Communications Technology (ICT) infrastructure converges device, pipe, and cloud technologies, working seamlessly to build up a digital ecosystem that promotes joint innovation, mutually shared resources, and mutually shared success. Within this ecosystem, Huawei works with its partners to deep dive into business scenarios and accelerate industrial intelligence.

About TCCA
On behalf of our members – end users, operators and industry worldwide – TCCA supports all standard mobile critical communications technologies and complementary applications. We believe in and promote the principle of open and competitive markets worldwide through the use of open standards and harmonised spectrum, driving the development of common standards for critical broadband and maintaining and enhancing the TETRA standard. TCCA is the 3GPP Market Representation Partner for critical communications and our members actively contribute in 3GPP working groups. TCCA supports the ETSI MCX Plugtests™ and is a member of the MCS-TaaSting project.

Digital tools for emergency situations providing control, insight and common situational awareness Our field experience combined with customer insights enables us to deliver impactful solutions and innovative technology. We have experienced time pressure, stress, misunderstandings, and limited resources. Therefore, we create the best solutions to facilitate your workday with a human touch.

Bliksund is an international software company with its roots in the southern parts of Norway. Since we started up in 2010, we have delivered socially critical solutions which help emergency services both in daily operations and emergency situations. We are proud to say that the company has become an industry-leading vendor of digital solutions to emergency services and other industries internationally. The acquisition of Danish Incendium A/S in 2022 allowed us to add video streaming solutions tailored for emergency situations to our portfolio.

Many of our employees come from the field and have first-hand experience as former doctors, paramedics, nurses, firefighters and rescue workers or defence. They know what is at stake and how important intuitive and user-friendly solutions are to ensure control, insight, and common situational awareness. By using our electronic patient care record, real-time video, and a comprehensive operations management system, you get the necessary oversight and insight to ease and facilitate your daily work.

rescuetrack is leading in integrated solutions for ambulance services, police and fire departments. The core functions of rescuetrack, which more than 2,000 emergency services customers from eight countries use every day as a software-as-a-service, include:

Response unit tracking
vehicle hardware components for mission data exchange, status transmission, tracking, navigation and connection to third-party applications
mapbutler geo-information system
Geodata management (across all emergency services)
Routing services / calculation of next available resources (regular, blue light, large vehicles)
Area coverage analysis for advance planning of stations or live for deployment of resources or manhunt
Standardized data exchange between organizations and applications
Web-based transport ordering and dispatching for secondary missions
Hospital and department availability
As an integrated system solution, rescuetrack accompanies the entire rescue operation. In the control room, the police station, in the emergency vehicle, helicopter or boat, all the way to the hospital. rescuetrack interconnects all emergency organizations involved in a rescue operation, regardless of vendor, so that all emergency personnel have all relevant information at their disposal at all times. Regardless of the type of organization.

Eviden (Atos group) is a technology leader in data-driven, trusted and sustainable digital transformation with a strong portfolio of patented technologies. With worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together 53,000 world-class talents, Eviden expands the possibilities of data and technology across the digital continuum, now and for generations to come. Eviden is an Atos Group company with an annual revenue of c. € 5 billion.

With more than 25 years of products, solutions and innovations for Public Safety, Homeland Security, Healthcare, Defense, and Mission-Critical Communications, Eviden is recognized as a trusted partner for public and private sectors. We are a pioneer in innovative solutions with its globally recognized assets and experts. We provide standardized solutions for “Next Generation Emergency Communications”, NG112 in the EU and NG911 in the US.

Eviden brings the most extensive range of solutions to address public safety challenges. We provide solutions to ensure a timely reaction while providing an efficient response to save lives, starting with communication handling, emergency and crisis management, tactical communications, connectivity with safe and smart cities, law enforcement, intelligence, anti-terrorism, border control and more.

From observation to action, Eviden solutions make it possible to collect and analyze critical data, generate the appropriate response, and ensure situational awareness. Organizations such as emergency medical services, police, firefighting services, and civil protection can obtain the information they need for timely and efficient decision-making. Eviden solutions are based on secure networks and communications.

We are among the leaders who can provide end-to-end Public Safety solutions based on our own intellectual property and services linked to all stages of the process, including planning, design, transformational steps, integration and finally operation with day 2 support. Our goal is to always provide standards-based solutions to allow seamless integration with existing customer systems for reduced cost and easier integration.

Everbridge (Nasdaq: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™.

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere – at www.motorolasolutions.com.

Priority Dispatch Corp. is the global leader in providing emergency dispatch protocol products and the only licensed distributor of the science-backed protocols created by the International Academies of Emergency Dispatch. Priority Dispatch’s flagship product, the call-taking software ProQA®, is currently used by over 4,131 agencies worldwide to process over 80 million emergency calls annually. ProQA comes in three versions – Medical ProQA, Fire ProQA, and Police ProQA – for the three Emergency Dispatch disciplines: the Medical Priority Dispatch System™ (MPDS®), the Fire Priority Dispatch System™ (FPDS®), and the Police Priority Dispatch System™ (PPDS®). Collectively, these are referred to as the Priority Dispatch System™ (PDS™). Currently, our systems are used in 59 different countries and have been translated into 30 different languages and dialects.

Opencode Wireless Emergency Alert System (EAS) provides Public Authorities and Service Providers with Mass Broadcast capability over 5G, 4G, 3G and 2G mobile networks. Critical safety and emergency information is broadcast via all mobile channels (Cell Broadcast, SMS, Voice, IPTV, Public Digital Boards, Social Media, etc.). The broadcast can reach millions of users in target geographical areas using all networks simultaneously.

Opencode EAS has been deployed with customers in Europe, the Middle East, South America, Southeast Asia and the Caribbean. The system is used continuously by government agencies as an essential emergency communication tool.

Opencode Systems is a telecommunications solutions provider, with deployments running 24/7 in 60+ countries.

SS8 is a global leader in delivering Lawful and Location Intelligence, to emergency services and intelligence agencies in order to help make societies safer. Our location intelligence solutions provide emergency services with:

– Most accurate location, every time
– Real-time device location intelligence
– Any device, any network, anywhere

Accurate and timely location information can mean the difference between life and death which is why SS8 combines multiple technologies to provide real-time and historical location intelligence for Emergency Services.

Esri, the global leader in Geographic Information Systems (GIS), is leading the way in emergency communications. The ArcGIS mapping and spatial analysis system supports computer-aided dispatch (CAD), records management systems (RMS), and the GIS-enabled Next-Generation Core Services that power NG112 with a suite of tools to manage address data, create service boundaries, perform advanced analysis of call data, and integrate disparate systems and sensor data in real-time. Esri remains on the cutting edge of NG112, including the ability to integrate 3D building exteriors and 3D indoor floorplans into emergency call taking applications to take advantage of the latest developments in emergency caller location accuracy: vertical positioning with Z-axis elevation data and detailed dispatchable addresses. Esri technology is open and interoperable, configurable out of the box, integrates with existing CAD/RMS solutions, and enables data sharing and maintenance workflows that ensure public safety systems have access to the most current data possible, even across jurisdictional boundaries.

Pulsiam is a proven and innovative leader in incident and emergency management software with more than 30 years of experience. Specializing in private and public safety and disaster management, we have used our industry expertise to create a comprehensive, browser-based solution that is fully scalable and ideal for both the largest and the smallest organizations.

We pride ourselves on long-term relationships with our clients (some lasting over 30 years); the multiple free enhancements to our products that we provide each year; partnerships with industry leaders such as ESRI, Motorola, and Avaya; and unparalleled 24x7x365 support.

Pulsiam has installed the SafetyNet suite of command-and-control software at more than 90 locations worldwide, serving nearly one hundred million people. Our flexible architecture allows our support team to make changes to customer systems and databases on the fly.

Founded in 2004, Intersec is the European leader in telecom metadata and location intelligence solutions. Our solutions guide telecom operators and public authorities in their data-driven revolution. Our 75 clients in 50 countries leverage our instruments to locate and map nearly one billion mobile devices 24/7, and our public warning solutions cover 30% of the population in the European Union.

GeoSafe by Intersec is a rich portfolio of public safety solutions, including:
– Early warning and public alert systems (EWS/PWS)
– Situational awareness and crisis management solutions
– Emergency call location and routing

Sorenson is a global language services provider combining patented technology and human-centric services to connect people across signed and spoken languages through interpreting and captioning solutions.

Sorenson UK is the sole provider of the 999 BSL service that enables deaf BSL users in the UK to make calls to emergency authorities via BSL video relay interpreters.

In the US, Sorenson was the first to provide VRS (video relay service) for 911 in 2013 and in 2018, started providing geolocation tracking for e911 calls, which allows 911 emergency responders to automatically pinpoint a customer’s exact location through GPS.

Cestel is a Spanish software and telecommunications company, expert in mission-critical systems.

Frequentis is a global supplier of communication and information systems for control centres with safety-critical tasks. The listed family company develops and markets its “control centre solutions” in the Air Traffic Management segment (civil and military air traffic control, air defence) and the Public Safety & Transport segment (police, fire brigades, emergency rescue services, railways, coastguards, port authorities). With a market share of 30%, Frequentis is the world market leader in voice communication systems for air traffic control. Frequentis is also the global leader in aeronautical information management and aeronautical message handling systems.
As a global player with around 2,200 employees (full-time equivalents/FTE), Frequentis has a global network of companies and representatives in more than 50 countries. Its head office is in Vienna, Austria. Frequentis’ products, services, and solutions are used at more than 49,000 operator working positions in around 150 countries. Shares in Frequentis are traded on the Vienna and Frankfurt stock exchanges; ISIN: ATFREQUENT09, WKN: A2PHG5. In 2023, revenues were EUR 427.5 million and EBIT was EUR 26.6 million.
Wherever Frequentis’ systems are used, safety-critical operators bear responsibility for the safety of other people and goods. The company also works towards a more sustainable future through its air traffic optimisation solutions.

Enghouse Networks is a world-class telecommunications, technology, and solutions provider. We have a number of software applications to enable public safety and emergency communication services. Our focus is the enablement of digital transformation, ultimately building a connected global community.
Enghouse Networks is a division of Enghouse Systems Limited (TSX:ENGH), a publicly traded Canadian software and services company established since 1984. Enghouse has 2000 employees and operates in 120 countries.

Hexagon’s Safety, Infrastructure & Geospatial division improves the resilience and sustainability of the world’s critical services and infrastructure. We are the global leader in public safety solutions, helping to protect 1 billion people worldwide. Building on our long-standing leadership in computer-aided dispatch, we provide a public safety platform for data collection, management, analysis, collaboration, and response.

Public safety and security organizations need to achieve and maintain high levels of service, while managing the expectations of citizens, the mandates of public officials and regulators, and the impacts of new forms of technology, including AI, social media and mobile communications.

And public safety agencies need the right information at the right time to plan and deliver vital services. However, legacy technologies, shrinking budgets and staffing pressures, a lack of technical resources, and resistance to change create challenges for organizations. Hexagon’s Safety, Infrastructure & Geospatial division can help. By improving the quality, accuracy, and availability of critical information, our integrated solutions increase performance and productivity, while reducing the total cost of ownership for mission-critical IT investments and the staff that use them.

All over the world, public safety agencies are undergoing a process of modernization, needing to radically rethink workflows by leveraging next-generation technologies. Organizations are challenged to digitally transform, build more trust and engagement with the communities they serve and retain and increase their skilled workforces – all while dealing with new pressures and increasing calls for service.

Agencies are no longer questioning if they should invest in digital technology, but how, by what method and with whom. So, what does an agency need to be successful on its digital transformation journey? Agencies should have an integrated, innovative and flexible ecosystem of digital capabilities to serve as a foundation, as well as a trusted, experienced partner with the right experts to guide them through modernization and transformation.

Formula for public safety success

Proven experience
Agencies need a technology provider with decades of experience – one that is not going to disappear after the sale. With more than 30 years of public safety experience, Hexagon is proud to partner with more than 420 active public safety customers in more than 40 countries.

Platform ecosystem
Agencies need a technology provider with a modern, advanced and integrated public safety platform. Hexagon is proud to offer a flexible platform that is built for the user, available on-premises or in the cloud, delivers next-gen capabilities and provides innovative AI technologies.

Partnership mindset
Agencies need a technology provider that is also a partner and advisor – one they can count on when times get tough and doesn’t need to be replaced every few years. We believe a true partnership enables agencies to be successful by providing unique client enablement tools combined with our consultative, relationship-driven approach.

People
Agencies need a technology provider with experts – people who not only understand the specific challenges of the public safety industry, but also the unique needs of each customer. Hexagon’s people understand our work is more than technology; it’s about developing relationships and solutions that will be in place for years to come and helping agencies meet their goals and protect their communities.

Let’s do this together!
Is your organization looking for a partner to help achieve and maintain excellence, while also innovating at your own pace? Do you need guidance from trusted advisors who know what questions to ask, how to consistently deliver reliable products and ensure your organization is successful?

Let us be your trusted advisor and put the formula for public safety success to work for you. Let’s do this together.

Learn more about Hexagon’s public safety platform for today – and tomorrow:

A public safety platform for today and tomorrow

Telefónica Empresas is the business branch of Telefónica that focuses on providing technological solutions to companies of all sizes and industries. Our mission is to help businesses navigate the digital transformation and become more competitive.

We offer a variety of solutions, including:
• Connectivity: Fixed and mobile connectivity solutions, including fiber optics, 5G, IoT, and VPN.
• Cloud: Public, private, and hybrid cloud solutions, including storage, compute, and big data.
• Cybersecurity: Security solutions to protect business data and systems, including firewalls, antivirus, and antispam.
• IoT: Solutions for connecting devices to the internet and obtaining data from them, including sensors, RFID, and LoRaWAN.
• Big Data: Solutions to analyze data and obtain insights that help companies make better decisions.
• Artificial Intelligence: Artificial intelligence solutions to automate tasks, improve efficiency, and create new products and services.

Telefónica Empresas has a team of experts specialized in solutions for Emergency Centers that has been providing communications and solutions to Large Emergency Management Centers in Spain for more than 30 years.

SENECA is our customizable emergency management and dispatching solution, designed to evolve alongside our customers’ needs. It offers features that can streamline emergency response and improve overall efficiency.

At NGA, we are on a mission to provide unmatched peace of mind, and equal access for everyone through our cutting-edge, cloud-based telecommunications solution. With the highest level of redundancy and resiliency, we ensure accurate, high-performance transmission of voice, text, and video during emergencies, prioritizing the needs of call-takers and PSAPs. Together, we forge unbreakable connections, empowering communities and saving lives when it matters most.

Beta 80 Group develops software and solutions for public safety and emergency management all over Europe and UAE. We value the relationship with our customers, becoming partners in the management of emergencies and in the support to citizens in need. In 30 years, Beta 80 Group never lost a single Public Safety customer.

Life 1st is the most innovative CAD platform in the industry. Based on SOA, 100% web-based, available in cloud or on-premise, Life 1st guarantees the most advanced technological standards (multi-tenancy, integrations via open API, configurable interface) and comes with a GIS solution, based on opensource code, totally configurable and full integrated.

Nuuk Technologies designs, develops and sells the software platform FlexControl that reduces time of response, improves decision making effectiveness and boosts productivity among agents in real-time in case of incident or emergency. We do that through an agile and flexible multimedia distribution platform for both crisis rooms, command posts and agent devices on the field.
FlexControl seamlessly integrates drones, bodycams, CCTV cameras, smartphones, sensors, etc and distributes them across all stakeholder devices. The platform provides a toolkit for collaboration and decision-making in real-time. Nuuk implements the saying “one image is worth 1000 words”. Please, come see us at Stand 34.

LiveReader is proud to be able to showcase ALTERNIS at EENA 2024. ALTERNIS is our AI-powered solution to revolutionize emergency communication by overcoming language barriers for more than 25 languages. Leveraging state-of-the-art AI-technologies ALTERNIS offers automatic language-identification, speech-recognition, translation and speech synthesis. ALTERNIS can be deployed via the cloud as well as on-premise and with the expertise of our partners at DATUS, integrated into every emergency call center.

Logis Solutions makes decision support software covering the continuum of emergency response for public safety and healthcare organizations. Our solutions help first responders achieve their most critical goal: serving patients and communities effectively.

Carbyne is a leading global provider of cloud-native, mission-critical contact center solutions. Carbyne is one of the largest rich data providers for emergency response centers, delivering over 250M data points annually in a unified platform. Our technologies enable emergency contact centers and select enterprises to connect with callers as well as connected devices via highly secure communication channels without needing to download a consumer app. With a mission to redefine emergency collaboration, Carbyne provides a unified cloud-native solution that provides live, actionable data that can lead to more efficient and transparent operations and ultimately improve the entire dispatch function. With Carbyne, every person counts.

Augmented Hearing is a Danish audio startup enabling new standards for safe spoken communication. Our AI software modules remove noise and clarify speech in incoming 112 calls in real-time, securing a more efficient collection of critical informations. We leverage more than 30 years of experience from the Danish hearing aid industry to secure maximum privacy, reliability, and efficient AI deployment.

Our company is driven by passion to enable better and more effortless conversations in challenging situations. We see AI as a groundbreaking technological shift in audio processing, and Augmented Hearing’s mission is to couple our deep audio experience with the latest capabilities in AI to facilitate clear and safe communication in situations where speech makes a crucial difference.

Everdrone is a pioneering company based in Gothenburg, Sweden, dedicated to revolutionizing emergency response through cutting-edge autonomous drone technology. Specializing in providing immediate support for first responders, Everdrone’s solutions are designed to drastically reduce response times in critical situations, where every second can be the difference between life and death. Our innovative approach combines advanced aerial capabilities with sophisticated software, enabling drones to navigate swiftly and safely to emergency locations, delivering essential aid, and providing real-time intelligence to ground teams. By integrating Everdrone’s autonomous drones into emergency services, we offer a new horizon in life-saving potential, ensuring faster, more efficient, and effective responses to incidents that require urgent attention.